Thursday, June 20, 2019
Jetblue Research Paper Example | Topics and Well Written Essays - 500 words
Jetblue - Research Paper ExampleSchermerhorn, 2012).To achieve a wide application, a behavioral accomplishment approach was utilise by JetBlue by planning and re-enforcing of makeupal strategies, process, and structures in order to improving the JetBlue effectiveness. For this JetBlue developed a System Operation Center to be to organ for do decision, teamwork, communication and offering leadership to gang members in order to offer excellent services to customers. This was done by total utilization of process of variety in behavioral science technologies, theory, and research. The long-term strategy of JetBlue was to change attitudes, cultural values, attitudes and organization structures. To achieve this JetBlue had to renew its capacity and transform itself into a learning organization (Kondalkar, 2009).To change the operating environment, JetBlue had to reorganize itself to fit in the modern environment. alteration had to be managed from the top by Senior Vice President (Ope rations) (Organization Development Network, 2015). Change is part of the organization culture at JetBlue thus the department within organization must help SOC in improving JetBlue and directors always lead the crew members. This is espoused in values and beliefs of JetBlue with clear enshrined goals, aspirations, rationalization and ideologies (Schein, 2010). SOC develops goals and objectives, trains and develops crew member skills at JetBlue University, this by developing a complete HR training modules suited for all(prenominal) department and as per the requirement of the director. Surveys are done in order to measure the level achievement of success in JetBlue. The learning organization is use by applying basic assumptions and generative learning in JetBlue thus challenging status quo and developing a questioning culture and driving the behavioral science deeper. IT has played an important role in
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